WordPress Support
WordPress support when you need a dependable technical owner.
Whether your website has an urgent technical problem or needs someone to take over ongoing maintenance, I can review the current setup, explain the risks and recommend either a fixed-scope fix or an appropriate care plan.
Fixed-scope diagnosis, or retained support on a care plan from £195 a month.
Two routes
I need a technical fix.
Something is broken or behaving strangely. I diagnose it, write up what I found and quote a scoped repair.
I need monthly care.
Nobody owns updates, backups and monitoring. A care plan puts them on a schedule with a named contact.
Ongoing support runs as a fixed monthly plan. Compare my WordPress care plans to see what Aftercare Core, Core+ and Growth include.
Long-term support for WA cafe
“He understands our needs, responds promptly, and is always willing to help when issues arise. What we appreciate most is that he remembers his clients and proactively reminds us about important updates before they become problems.”
One-off support includes
- Diagnostic
- Written findings
- Scoped repair
- Verification after the fix
What is not included
- Rebuilds and new features, which are quoted as projects
- Out-of-hours response, unless agreed in writing
- Malware clean-up, which is covered by security and recovery
Representative work
WA cafe
Security diagnosis and remediation
Securing a WooCommerce ordering site: PHP upgraded, 123 suspicious files removed and vulnerable plugins fixed while online ordering kept running.
Read the case studyConnection Training
Long-term support for a membership platform
Long-term WordPress support across three websites: maintenance, feature development, security and ongoing improvements for a global membership platform.
Read the case studyHow it works
- 1
Tell me what is happening
Share the website, the problem and what a good result looks like.
- 2
Agree the scope
A proposal with deliverables, price, assumptions and timeline before any work starts.
- 3
Deliver, test and hand over
Work checked against the agreed criteria, with notes on what changed.
Indicative investment
Fixed-scope diagnosis, or retained support on a care plan from £195 a month.
A starting price is a guide, not a quote. I confirm the price after reviewing access and requirements.
Request Technical SupportFrequently Asked Questions
Black Friday · Aftercare care plans
Aftercare: 12 months for the price of 10
Start any Aftercare plan on an annual payment before 1 December and pay for 10 months, not 12. Core £1,950, Core+ £3,950, Growth £5,950 for the year.
Annual payments save me chasing invoices and let me plan the year. I would rather pass that saving to you than keep it.
Book by Tuesday 1 December, 23:59 UK time. After that, normal terms.
What you get
- Onboarding health report done by hand: security, backups, speed and forms£250
Extras worth£250
Core £1,950 · Core+ £3,950 · Growth £5,950 a year (save £390 to £1,190)
Values priced at my £500 day rate.
Opens my calendar. We confirm the details on a free 30 minute call.
The First Month Promise, annual edition: cancel in the first 30 days and the whole year is refunded
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Need a dependable technical owner for your site?
Tell me what is happening. I will recommend the next practical step and explain how I would scope the work.
Best fit for established UK businesses with a site that needs to perform.
- 1
Free 30-minute walkthrough
I look at your site before we speak. We go through your goals and what's getting in the way.
- 2
Fixed-price proposal
Scope, timeline and cost in writing, so you know the full price before any work starts.
- 3
Build and handover
Delivered, tested and documented, with support available after launch.